Question 1

Do you post directly to my social media accounts?

Accepted Answer

Our standard packages provide ready-to-post custom graphics and professionally written captions. You stay in control of your accounts and simply copy, paste and post. Done-for-you social media management may be available separately.

Question 2

How do you learn about my business?

Accepted Answer

We start with a simple onboarding process where you'll tell us about your business, customers, services, brand, goals and what's coming up. From there, we develop content specifically around your business.

Question 3

Can you match my existing branding?

Accepted Answer

Absolutely. Send us your logo, brand colors, photos and any existing marketing materials. We'll create content that feels like your business—not ours.

Question 4

Can I request changes?

Accepted Answer

Yes. Revisions are included according to your package. Our goal is creative you're excited to put in front of your customers.

Question 5

Do I have to tell you exactly what to create?

Accepted Answer

No—and that's a big part of the value. Tell us what's happening in your business and we'll help develop the ideas, promotions, messaging and creative direction.

Question 6

What if I need something besides social media posts?

Accepted Answer

We also create digital ads, promotional graphics, flyers, email creative, event promotions and other marketing materials. Custom projects can be quoted separately.

Question 7

Do I have to sign a contract?

Accepted Answer

No long-term contract. Monthly packages are designed to give small businesses professional creative support without a traditional agency commitment.

Question 8

Do you work with businesses outside Pennsylvania?

Accepted Answer

Absolutely. CCD Creative Co. works remotely, so we can create for businesses anywhere in the U.S.

Frequently asked questions